Refund, Cancellation, and Rescheduling Policy

1. Scope and Acceptance

This Refund, Cancellation, and Rescheduling Policy applies to online and in-person courses purchased under the Workforce Training by screenings4u name. By purchasing or registering, you acknowledge this Policy where it was made available before purchase. It forms part of our Terms and Conditions. Nothing in it limits rights that cannot lawfully be excluded.

2. All Course Sales Are Final

Except for the exceptions below or requirements of law, course purchases are final and nonrefundable.

• Changing your mind, job, employment, or training needs.
• Purchasing the wrong course when it was accurately described.
• Not accessing, attending, beginning, or completing training.
• Failing an assessment, proficiency demonstration, or other completion requirement.
• Allowing access to expire or missing disclosed prerequisites.
• Schedule conflicts, illness, transportation difficulties, or other personal circumstances.
• Not obtaining employer reimbursement or third-party acceptance not specifically promised.

3. Online Courses

Online training is nonrefundable whether or not the learner activates an account, accesses materials, completes lessons, downloads resources or receives documentation. Review the course scope, prerequisites, access period, and technical needs before purchase. Expiration does not automatically entitle a purchaser to free reenrollment or an extension. Learner-side technical issues do not ordinarily qualify for refunds when technical requirements were disclosed; platform issues attributable to Workforce Training are treated under Section 8.

4. In-Person Courses

In-person registration reserves capacity and scheduling. Except when law or an express exception requires otherwise, learner cancellation, late arrival, early departure, or nonattendance is nonrefundable. Partial attendance may prevent completion and does not automatically qualify for a partial refund. Travel, lodging, meals, and related expenses are the learner's responsibility unless the order expressly includes them.

5. Learner Rescheduling and Transfers

Rescheduling, transferring enrollment, or substituting a learner requires prior approval. Changes depend on available places, prerequisites and written confirmation. Any additional charge will be disclosed and accepted before the change is processed. Until approval is confirmed, the original enrollment stands. An approved change does not make the original purchase refundable.

6. Cancellation by Workforce Training

If Workforce Training cancels and does not deliver purchased instruction, affected purchasers will be notified. We may offer a replacement date, substantially equivalent course, or credit. If a purchaser declines an alternative, a refund for the canceled, undelivered training may be requested. Credits will not be imposed instead of refunds required by law. Refunds for partially delivered services account for the undelivered portion and applicable obligations.

7. Material Schedule or Delivery Changes

We may change an instructor, venue, schedule or delivery arrangement. Minor changes that do not materially reduce training or prevent attendance do not automatically create a refund entitlement. If a material change prevents reasonable participation and no suitable alternative is accepted, the purchaser may request a refund for affected, undelivered training. Changing online instruction to in-person, or the reverse, requires notice and consideration of the material impact.

8. Service Interruptions and Technical Failures

If our platform prevents delivery of online training, promptly notify support so we can investigate. Remedies may include restoring access, extending access, rescheduling or providing another appropriate solution. If training cannot reasonably be provided and no acceptable alternative is agreed upon, the fees attributable to undelivered services will be refunded under applicable law. Temporary issues reasonably remedied do not automatically require a full refund.

9. Events Beyond Our Reasonable Control

Circumstances such as severe weather, natural disasters, fire, public health emergencies, governmental restrictions, transportation disruptions, venue closures, and widespread utility or communications outages may interrupt services. We will take reasonable steps to notify purchasers and mitigate disruption, including appropriate alternatives. These events do not authorize indefinite postponement or retaining payments for training we cannot deliver within a reasonable period, subject to applicable law.

10. Travel and Other Third-Party Expenses

To the extent permitted by law, we do not reimburse transportation, lodging, meals, lost wages, lost business opportunities or other third-party expenses connected with cancellation or postponement. This limitation does not exclude liabilities that cannot lawfully be limited. Consider changeable travel arrangements for scheduled training.

11. Duplicate Charges and Billing Errors

The general no-refund rule does not apply to verified duplicate payments, unauthorized charges or amounts collected in error. Contact us promptly with order details so we can investigate and correct confirmed billing mistakes. Never transmit full card numbers or security codes through email.

12. Refund Requests and Processing

Request review through our contact page or support@screenings4u.com. Supply the purchaser's name and contact information, learner name if different, order number, course, reason for the request and relevant documentation. Approved refunds ordinarily return to the original payment method, unless another lawful arrangement is required. Legal processing deadlines apply; banks and payment providers may take additional time to post credits. No impermissible administrative fee will be deducted from legally required refunds.

13. Payment Disputes

We encourage purchasers to contact us first to investigate billing concerns. Nothing restricts a lawful chargeback, statutory consumer right, payment dispute or other available remedy.

14. Policy Changes

The Policy available and accepted when a purchase was made governs that purchase. Later changes will not retroactively remove an existing right without a valid lawful agreement.

15. Contact Information

Operating name: Workforce Training by screenings4u. Support email: support@screenings4u.com. Telephone: (773) 245-7009. Website: https://training.screenings4u.com. The registered contracting entity and mailing address should be confirmed in the applicable order documents or through support.