Training Supplies, Shipping, and Returns Policy
Purchasing physical training supplies, shipping, damaged orders, returns and statutory remedies.
Effective November 10, 2026 ยท Updated November 10, 20261. Scope
This Policy governs physical training supplies purchased through Workforce Training by screenings4u. Digital courses and instructor-led training are separately governed by the Refund, Cancellation, and Rescheduling Policy.
2. Products and Included Materials
Training courses do not automatically include collection kits, forms, training equipment or other supplies. The contents of the selected product or course package, shown at purchase, determine what is included.
3. Ordering and Shipping
Applicable delivery charges, taxes, available shipping options and known geographic restrictions should be provided before the purchase is completed. Delivery dates stated by carriers are generally estimates unless specifically guaranteed.
4. Incorrect, Missing, Damaged, or Defective Items
Notify support promptly when a product arrives damaged or materially different from the order, or when part of a shipment is missing. Include the order number, affected items and photos if relevant. We will investigate and provide an appropriate repair, replacement, refund or other remedy as required by applicable law.
5. Voluntary Returns and Exchanges
Return eligibility for nondefective goods depends on the terms disclosed with the product, product condition and applicable law. Opened, used or contaminated collection-related items may not be eligible for a voluntary return. Request return authorization before mailing anything back.
6. Return Shipping and Fees
For a voluntarily approved return, the return instructions will explain shipping responsibilities and any legally permitted fees. For defective, incorrectly fulfilled or undelivered goods, remedies will be handled according to applicable law.
7. Safety and Suitability
Do not use damaged, tampered, expired or contaminated supplies. Follow the applicable manufacturer's instructions and legal safety requirements. Purchased training supplies are not a substitute for any qualification required to conduct actual regulated collections.
8. No Waiver of Rights
Nothing here removes a legal remedy for defective, misdescribed or undelivered goods. Service fees and digital courses remain subject to their separately disclosed terms.
9. Contact
For order concerns, use https://training.screenings4u.com/contact.html or email support@screenings4u.com and include your order information.